Terms

TERMS OF SERVICE

These terms and conditions manage all purchases from Belflora Flower Market. Please note that by using this website, you agree to abide by these terms conditions, disclaimers and acknowledge the limitations. You also acknowledge and understand these terms and conditions.

Orders and Deliveries

Belflora Flower Market uses a combination of our own couriers and private couriers, the runs are created based on volume and efficiency. This means that small time frame delivery deadlines are hard to commit to. The delivery time window will be roughly 8:30am to 5pm, this is approximate to ensure your order will be delivered within usual business hours. If you have deadlines for example, finishing work at 2pm, we will try our best to be on time.

During this pandemic we have been using a contactless delivery method, ensuring that our couriers practise social distancing. If no one is home when we deliver the flowers, we will leave the flowers in a space deemed safe by our couriers. If there no where safe to leave the flowers, they will be brought back to the shop and re-delivery or pick-up will be arranged.

We get our flower supply from the Sydney Flower Market, which has been severely impacted by Covid-19. Flowers have increased in price and availability can vary. With the flowers we have in stock, we try our best to create the items we have on our website and we will substitute flowers and colours when necessary. All arrangements will be beautifully selected and created by one of experienced florists with the flowers we have available. We ask that you trust us to make a bespoke arrangement during this difficult time.

 

 

LEGAL DISCLAIMER

1.1 Under no circumstances is the Belflora Florist website (www.belflora.com.au) liable for loss of profits, whether direct or indirect or any indirect or consequential damage whatsoever suffered by you.

1.2 If the Belflora Florist website (www.belflora.com.au) fails to supply services or goods offered by the Belflora Florist website (www.belflora.com.au), the Belflora Florist website's liability is limited to supplying the services or goods again or if the Belflora Florist website (www.belflora.com.au) does not supply the services or goods again, the payment of the cost of having the goods or services supplied again.

1.3 The Belflora Florist website (www.belflora.com.au) does not warrant expressly or imply that your access to and use of the site, or any other website linked to this site will be uninterrupted or error free.

1.4 The Belflora Florist website (www.belflora.com.au) does not warrant, expressly or impliedly that any defects will be corrected or that the site (or any website linked to this site) or the server which stores and transmits content to you are free of viruses or any other harmful components.

1.5 Belflora Florist will provide a refunds only as required by the law

2. Limitation of liability

2.1 To the extent permitted by law, in no circumstances (including negligence) will the Belflora Florist website (www.belflora.com.au) , our officers, employees, advisers, partners, agents or suppliers, or any of our licensors, related companies and affiliates or their officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result from:

2.1.1 any of your information or text appearing on the site;

2.1.2 your reliance on the site; or the use of or access to, or the inability to use or access the site, or the loss of any data; or

2.2 This limitation of liability extends to our licensors, related companies and affiliates and each of our or their officers, employees, advisers, partners, agents, suppliers, individually or jointly.

3. Intellectual Property

3.1 The scripts (computer code that comprise this website) are copyright and may not be downloaded, copied or otherwise stored unless in their original format with the full written approval of the webmaster.

4. Your use of the site

4.1 This site is available only for your personal use. You may:

4.1.1 print copies of the content and store associated files on your own computer for the purposes of using this site and the services provided on this site; and

4.1.2 reference hypertext documents on this server from your own documents.

4.1.3 print, copy and distribute the information on this site pursuant with these terms of use.

4.2 You must not:

4.2.1 use the site in any manner or for any purpose which is unlawful or in any manner which violates any right of the Belflora Florist website (www.belflora.com.au) or which is prohibited by the terms and conditions.

5. Links

The Belflora Florist website (www.belflora.com.au) disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. The Belflora Florist website (www.belflora.com.au) is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or impliedly, that the Belflora Florist website (www.belflora.com.au) endorses the site or the products or services offered there. Your access to any linked site and use of any products or services offered there is at your own risk.

6. No legal advice or business advice

The data and information contained on this Site are for your general information only and are not intended to be a substitute for legal advice.

7. Other

By using this site, you are acknowledging your consent to the above terms and conditions. If you do not agree to these terms and conditions, do not use this site.

Help

Once you have placed your order, we will send you a confirmation email/SMS to track the status of your order. Once your order is delivered we will send you another email/SMS along with the link to track your order.

We can only change orders that have not been processed for delivered yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form.

We do same-day shipping provided you place your order before 11am on that day. Please note your delivery will be delivered between 8am - 5:30pm on the allocated delivery date. We cannot guarantee a morning delivery. Thank you for you understanding.We currently have a limit of 150 deliveries per day, once we reach this amount of orders we can no longer commit to anymore. If you have a preferred delivery day, we require your order to be placed one day before.